 |
 |
 |
All the Feedback.Chris Mason.
Late Sunday afternoon - Klein bike plus two other wheels out of action - email enquiry to SCB with almost instantaneous phone call back! Monday 8.30 am - Collected from home Monday PM - Klein and two wheels fixed perfectly Tuesday evening - By arrangement, delivered back home More like a professional Formula 1 pitstop than the usual bike-shop malaise, waiting times and poor service.
Paul Farrington.
hello many thanks for turning my old bike into a new bike. i didn't realise so much was wrong with it. great work.
Sergio Abendivar.
My 70's racer came back to life after few hours with their caring hands. It is faster than ever. But what is more, the new parts they fitted match incredible well the old school style of the bike. This brilliant service is just the result of professionals who love their job. Thanks.
Maggie Peake.
Thank you so much for an excellent job. My bike really does feel new. I was particularly impressed how you managed to pick it up and drop it off in all that snow! You kept me well informed and did exactly what you said you were going to do. I will certainly recommend you to all my friends.
Sarah.
I was having trouble with my gears on my Rayleigh touring bike since I bought it. I'd already taken it to another shop in Brighton to be fixed, but it wasn't. Even after I paid £10 for the service! At the end of my tether with it I called South Coast Bikes. I was apprehensive at first because it cost £41 and my bike only cost me £36, but it was completely worth it. It rides better than it ever has and I'm sure I will get countless pleasurable rides out of it in future. I would definitely not go anywhere else while I am still living in Brighton. Many thanks guys! :)
Barry Youngs.
Just wanted to say thanks for the fantastic job you did on the bike. Door to door service and great prices too. You work long hours though; hope you get to have a social life in there somewhere! Continued Success. Baz. (Saltdean)
Stephen Watson.
Problems with my front changer were fixed but revealed other issues. Became a bit of a problem with my front gears but SCB's guys persevered and even ended up replacing my front spindle at no charge. It took a few hiccups and while to get there but eventually I had a bike that was a lot better than when they took it. Pickup & delivery was excellent too. Nice one guys.
EnKayTee.
As a South Coast virgin I am blown away by the service these guys offer. From a prompt collection, through the clear quote provided, the drop off at the promised time and the standard of work they exceeded my expectations at all times. Highly recommended and I'll certainly be using them again…
Mike Weaver.
Great explanation of the transmission components and operation. Very useful tips on good practices for gear changing and minimizing gear wear. Thanks.
lins.
excellent service would highly recommend thanks lins :)
Chris Howard.
My bike broke two days before my bike ride to paris. They fixed it my bike and delivered it back to me the next day so that I could do my ride. Brillant service and quality work. Would recommend to all. Thank you
Richard Johnson.
Thank you so much for servicing my bike. Fast, very efficient, excellent service. Car Service dealers please take note because South Coast Bikes could teach you how it should be done. I am so pleased thank you.
PAUL TAGGART.
THANKS GUYS YOU HAVE FIXED THE PROBLEM THAT WAS BUGGING ME FOR AGES. GREAT CUSTOMER SERVICE AND NOTHING WAS TOO MUCH TROUBLE. I HAVE RECCOMENDED TO ALL MY FRIENDS
Nigel.
I have been using South Coast Bikes for a few years now, and there really isn't anything else like it. Sometimes the final charge is higher than quoted but that is usually because they are so thorough in checking the bike over and fixing it properly.
Dean.
Hey you guys Rock! i use my bike every day sun,wind or rain for work band rehearsals etc and whenever something is up with it (which is once or twice a year) i always come to you because of the Awesome job you do and you always get it back to me when i need it, thank you.
Rich.
been back to you guys four times now - always worth paying above the bog standard for great customer service and quality work like this. you guys are indeed one of the few businesses in this world I'm happy to hand money to knowing I'll get top value! Totally trustable.
Jon Hill.
Totally awesome and utterly accomadating to my needs. Bike rides perfectly now. Cheers lads for a fantastic service. Will be back again.
Paul.
Just reading the web site makes me wish I lived less than 250 miles away. I have a great LBS but this sounds like a luxury day out at the spa!! Can't be a customer but I wish I could
Julian Panico.
It's funny. I don't leave feedback on websites. But South Coast Bikes have been looking after my bikes for the last few years now and every time, without fail, they do a great job. I trust what they say and know that if I have any questions, they'll sort it. Nice one.
Claire Fowler.
Great friendly service, very impressed and will use them again.
Simon.
I have a SpecialBike. It's smoooooooooooth…
Clare Rogers.
It's like having a new bike! Many thanks for all the work you did on my 'Smarty Jones'. In particular, I am delighted to have the computer back and Smarty so nice and clean. It makes cycling even more of a pleasure.
Maria.
My bike really enjoyed its spa break at south coast cycles and wants me to ride it ALOT so it can go back soon... thanks for making my two wheels better than new!
Damion.
So so happy what you guys have done to my bike, runs like a dream.....Thanks Damion
stephen oswald.
Just been out for a spin on my newly tuned bike - fantastic! Thanks guys for such an efficient, professional job with brilliant service - much appreciated. I will be recommending you to anyone I know with a bike!
Rex Orr.
Another good repair! Thanks again. Perhaps I should have SHARES in your Company!
Sue H.
Excellent service, especially the collect and return aspect. My old bike drove like new today, many many thanks. I especially appreciated having 4 brake pads again!!!!! Will recommend you to all my colleagues at Brighton & Hove City Council.
Dawn Thorpe.
I wish more of my friends lived in the area so they could take advantage of this fantastic service. My bike has never been this smooth to ride. It's better than new ...if that's possible. Just brilliant. Can't recommend you highly enough.
Rex Orr.
Another good experience from you guys! Thanks alot for fixing my bike! I can now cycle to work again! :) Cheers. Rex
Libby Carter.
Excellent service - friendly, fast and professional. All questions answered without being patronising or bamboozling. And my bike is now a joy to ride. Great!
Sidd Nene.
Thanks heaps SCB. Best service my bike has ever had. Feels like new,the breaks have never felt so sharp. Great service. I'm afraid you're now stuck with my bike!
Mal Burden.
Excellent service! Picked up, fixed and delivered the same day. Highly recommended and will be using in the future.
Robin.
Excellent service. Pick up, drop off and a job well done. You have my business next time. thanks
Sean Mitchell.
SCB did a great job refurbishing a tired Specialized Endro Comp back to life with a completely new XT drive and chainset. Better than the race mechanics i had when doing the UCI rounds. Many thanks Paul for a new lease of my bike has had. Will be recommending to many fellow freeriders!
Neil Smith.
Thanks Paul - within a week of getting my ride back in mint condition, I'd already booked in my son's bike as the speed, quality, price and trust that my bike was being cared for, was enough to convince me to return and return again to South Coast Bikes
Didi.
My brother David and my partner Steven have both brought their bikes to you and have been very happy with results. They feel they can trust you for your professionalism, expert knowledge, speed and a passion for excellent communication and customer care. None of which they experienced with Halfords which was frustrating and soul destroying - their staff do not have a passion for bikes nor a motivation to satisfy customers!
Rex Orr.
Brilliant service. Struggled since Christmas to put an 'internet' bike together! I gave up! South Coast Bikes to the rescue!
Jeni Sharpstone.
Wonderful service! Fabulous to have our bikes in such tip top condition at a reasonable price.
Drew.
I'm so happy to have my old Specialized bike brought back to life. Many thanks Paul for the excellent work and speedy service.
Rhiannon.
Thank you so much for bringing my poor old bike back to it's former self xx
Dawn Turner.
I took my old mountain bike in to change the tyres, fix the gears etc and make it more of road commuting bike.
Fantastic service. Very impressed with the work done.
I will be recommending these guys to all my friends.
Cheers.
Simon Ritchins.
This is the best experience as a customer I have ever had. Absolutely without a shadow of a doubt. BA, Vodafone, Tesco et al. Take notice, this is how it should be.
Davie Johnston.
It is really nice to see that proper customer service still exists. A fantastic job.
John Perrett.
Excellent customer service.
Lou.
Once again my bike is in tip-top nick! Thanks Paul & Matt. What a super service.
James Hodson.
Many congratulations on your "Dont! buy a cheap new bike" article. The big problem is, however, how does one put forward this message to the wider public who buy cycles solely by price? I dunno.
James
Colin.
I liked your article on cheap bikes - it put me off buying one from Sterling House.
martin waters.
did a fab job on my bike, everything running like new.
reccommended.....
Rob B..
Thanks. Friendly, efficient, knowledgeable. The bike didn't ride this well when I bought it new. Will use again and recommend to friends.
andrew jameson.
brilliant.... my old sit up and beg delievry bike which I ran for 10 years in london with the original single speed now has a new lease of life... ie rebuilt back wheel including a 7 speed hub gear and coaster brake... SCB did a fantstic job and I'm absolutely delighted... also loving the fact i can now cycle up brightons hilly streets... cheers
james saunders.
i cant beleave it, my old bike runs like new!! Excellent service that i would use again and recomend! Don't buy a new bike fix the old one!!!!
Ben.
Well impressed with the home service and chuffed with what youve done to my bike...it hasn't ridden like that for ages. I'll be recommending you. Cheers.
Zoe, Norman and Woody Cook.
We love South Coast Bikes! Finally we can ride our bikes without flat tyres, wonky brakes and rusty chains. Paul is the bike worlds equivalent to the shoe elves. A million thanks.
Julie Keen.
An amazing tranformation to my bike - I can't believe you achieved all this in an hour's service! I had forgotten what it's like to ride along in silence, witn nothing rattling. Thank you.
steven connor.
i cant thank you enough paul. i rode to work the morning after i got my bike back and WOW bike is as good as new, after the damage i did to it i did`nt think it could be fixed that quickly.very very prompt. it was a pleasure having someone who cares and takes pride in what they do.i highly recommend anyone who has a bike problem see south coast bikes. thanks again paul.
Julie Rainey.
Couldn't be bettered. Punctual (to the minute), friendly and professional, great value and top workmanship. Wouldn't go anywhere else.
Darren Ford.
Excellent service. Helpful and very friendly. I would highly recommend South Coast Bikes to anyone. Thanks
Anna Roberts.
Brilliant
Dominic Morgan.
Very good service - nice to talk to someone who knows what they are talking about. Bike feels much better.
Richard Ladd.
my old but loved Marin was beyond riding after 6 years of brutality, but now it's like new and I can hardly believe the difference. Thinking of buying a new bike? DON'T BOTHER! This was a fast & friendly service, brilliant value for money and the standard of the work amazing. Can't recommend this enough.
Graeham Mackenzie.
I cannot recommend these guys enough, great job, great price and so convenient, will use again and again. A+++++
Sue Simmons.
Amazing service from a dedicated professional. The personal touch is sadly missing these days, but South Coast Bikes manage to incorporate a genuine 'care' for the customer with superb service and results. Thank you Paul.
Douglas Chamberlain.
A very professional and efficient service. The convenience is greatly appreciated!
LOU FRERICHS.
My bike is running like a dream. The service exceeded my expectations. My bike is extremely grateful.
Mark.
I recently bought a fantastic special, the paint job is fantastic and the way it rides well...I leave everyone else for dust.
Carlos Buitrago.
South Coast Bikes are great! They came along, picked up my bike and in less than 24h it was back and ready to ride! Incredible prices and friendly service. Come on, it cannot be easier: It only takes a short phone call!
Clare.
I'm one of the few lucky people to have bought a refurbished, modern-classic bike from South Coast Bikes. She's a green godess and rides like a dream! Thanks Paul
Jade Tidy.
Wow - great service for a decent price and a smile thrown in for free. I definately will be returning the next time my bike needs a service and recommending you to all my friends. Thank you!
Jayne F.
Thanks Paul, my poor neglected bike is running like new. Highly recommended service.
Ben Hockman.
tip-top notch, Bike like new and a dream to ride, back to p*ssing off taxi drivers in Brighton like a good-un. Well happy with the work and service provided. Why bother with snooty bike shops ever again. I would say that I'll be using again and again and again, but i'm confident that the work carried out will mean a long while before any more is required. Highly recommended.
Max.
Thanks Paul - everything the website bills - simple , fast , and the end result is a really cared for bike that rides like a new one.
Jess E.
Fantastic speedy service, my bike is lovely again and i was going to get a new one! All good!!!
Tim E.
Fantastic collection and return service. A quality job at a quality price. I will be using again....and again, and again!
Malcolm.
Excellent service, good price, thanks alot
Soni Putnis.
THANKS!! My bike feels like a new bike and I feel like I am incredibly fit all of a sudden as it is SO much easier to cycle!
John Topham.
Excellent service. Fast, efficent, helpful and all work was carried out to a very high standard at a very reasonable cost. Many thanks.
Jamie Bowden.
Many Thanks - The ride quality has been transformed for less than 20 quid!
Gordon Hudson.
Absolutely fantastic service. My bike feels like new, and was picked up and dropped of at a time that suits me (when and where do you get service like that these days). Highly recommended - I'll certainly be using the service again....
mr matt of sewell.
the job was so good some pikeys have gone and robbed me back wheel..tip top work
Nick and Rhona.
Our bikes are like new and we didn't even have to leave the house! Fast, efficient and friendly service, highly recommended.
Chris Moore.
Superb, pick up, drop off. Thanks mate, rides like a new bike at a fraction of the cost. Highly reccomended.
Mike Jennings.
excellent - the bike was picked up from my house and was back in no time at all, brakes fixed and gears sorted - I hadn't even had to leave the house - bonus.Mike.
Marie shelton.
A great job done! My bike was finished very quickly at a good price.I had friendly and helpful service. Thank you.
Beatrix Musker.
You should add 'compassionate' to your 'friendly local' definition. My trusty old bike had been so scorned and derided until the day South Coast Mobile Bikes arrived, smiled and treated its well travelled parts to some expert care. We'll be back!
Lynne East.
Great idea - and I'll be sure to use the service to make sure the kids bikes are safe again this summer.
Vincent Gizzi.
Excellent service. Good value.
They do what they say they're going to do.
meghan and rachel.
Just like magic!! paul picked up our bikes, whipped them into shape and they were back home humming along in a flash. We highly recommend this great service... always given with a smile.
Lloyd England LLB.
I always enjoy freewheeling, and your service has made the bike literally roll much smoother. Many thanks to the helpful dude who picked it up and dropped it off - truly service with a smile! Well done; I will never waste saturdays queing for indifferent bike repairs again. Cheers, Lloyd.
Tom W.
Cheers Paul, still rolling on six months later. I do have a new rattle however! I'll be in touch when it stops raining! Tom.
Mary Laurens.
Highly recommended. My bike was collected on time and back the next day. Friendly, good value service.
Simon Grieg.
A great service for a great price. My bike rides like new! Many thanks. Simon.
|
"Hey you guys Rock! i use my bike every day sun,wind or rain for work band rehearsals etc and whenever something is up with it (which is once or twice a year) i always come to you because of the Awesome job you do and you always get it back to me when i need it, thank you."
Dean
  
|
|